(a) Each applicant or licensee shall identify an owner of the commercial cannabis business as the track and trace system account manager. A licensee may change the account manager by submitting a written request to the Department.
(b) No later than 10 calendar days after license issuance, the designated account manager shall:
(1) Complete new user system training provided by the Department.
(2) Email support@metrc.com from the designated account manager’s email address to request access to the track and trace system.
(3) Complete the credentialing process to establish a login.
(c) The account manager and each user shall utilize a unique login, consisting of a username and password. The account manager and each user shall only access the track and trace system under their assigned login. No account manager or user shall share their login, username, or password, with any other individual for any reason.

Authority: Section 26013, Business and Professions Code. Reference: Sections 26067, 26070, 26160 and 26161, Business and Professions Code.

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